Net Promoter Score
Read our white paper to learn how the Net Promoter Score (NPS) can help you choose the right rental partner.
While most rental companies offer the same brands and types of equipment, there can be big differences in how well they serve their customers. And that's where NPS comes in. As a tool that provides an objective measurement of customer loyalty, it can help you determine which company does the best job of consistently meeting customer needs - from top-notch safety to reliable service.
Read our white paper to learn:
- How NPS is calculated
- What makes it such a valuable tool
- Why a high NPS is important in the rental industry
See how NES Rentals stacks up.